Privacy Policy
Last updated: July 26, 2026
This Privacy Policy explains how CAL Lead Management ("we", "us") collects, uses, and protects information when you visit our website, contact us, or use our AI voice and text receptionist services.
Information we collect
We collect information you provide directly, such as your name, business name, email address, phone number, and any details you share when booking a demo or communicating with us. When our services are used on behalf of a client business, we may process call recordings, transcripts, text messages, and lead details submitted by that business's prospects.
We also collect limited technical information automatically, such as browser type, device type, and pages viewed, to keep the site secure and understand usage.
How we use information
We use information to provide and improve our services, respond to inquiries, schedule appointments, maintain records for our clients, comply with legal obligations, and secure our systems.
SMS and messaging
Where text messaging is used, messages are sent only to individuals who have provided consent to be contacted, or who initiated contact with the business. Message frequency varies. Message and data rates may apply. Recipients can reply STOP at any time to opt out and HELP for assistance.
No mobile information, phone numbers, or SMS consent data will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers that help us deliver messaging and telephony functionality, and those providers are prohibited from using it for any other purpose.
Sharing of information
We do not sell personal information. We share information only with vendors that support our operations (such as hosting, telephony, messaging, and scheduling providers), with the client business on whose behalf a conversation occurred, or when required by law.
Data retention and security
We retain information for as long as needed to provide our services and meet legal requirements, and we use reasonable administrative and technical safeguards to protect it.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. You may opt out of marketing communications at any time.
Contact us
CAL Lead Management
3328 Jeffrey Drive, Dresher, PA 19025, USA
(215) 259-3844
conner@calleadmanagement.com